March 1, 2026
By Jason Keil
Phoenix was declared “the most autism-friendly city in the world” by PBS News Hour a decade ago because of the city’s strong support of the neurodivergent – and prominent advocacy organizations like the Southwest Autism Research and Resource Center.
Valley cultural institutions have also stepped up to provide equal access for those with autism. This work has had a real impact on families.
“We know from experience that raising children with autism can often put a lot of barriers in front of parents and prevent them from engaging in the community,” says Michele Thorne, a Valley mother of children with autism and the founder of Care 4 the Caregivers. “The steps that Phoenix is taking to make their spaces and their places more accessible mean a lot to our families.”
One example is the partnership Phoenix Symphony established with Care 4 the Caregivers. It’s part of Symphony for All, a larger initiative created by the organization to make classical music experiences more enjoyable for families. It now offers sensory bags at most of the locations where it performs, which include weighted blankets, headphones and quiet fidget toys.
In addition, Symphony Hall now has a Family Zone, a dedicated space to watch performances should children become loud or restless. The venue’s map has also been redesigned to make family bathrooms, elevators and handicap-accessible seating easier to find and use.
“By providing these amenities, we enhance the experience for everyone, even though guests may not always realize why they are there,” says Valerie Bontrager, the symphony’s vice president of community engagement and education.
Thorne says she and her children have enjoyed their outings to symphony performances because of this partnership and has seen how it has impacted other organizations. For example, Ballet Arizona has also begun offering sensory-adapted performances as part of its schedule.
Other Sensory Programs
Other venues throughout the Valley now provide sensory experiences and resources for those with autism and developmental disabilities.
Chase Field
The Arizona Diamondbacks organization now provides a sensory room with toys, comfortable seating, soundproofing and trained staff to help visitors.
State Farm Stadium
In addition to the stadium offering a sensory room and bags, the Arizona Cardinals staff created a video and guide in collaboration with the Phoenix-based nonprofit Pal Experiences to guide families through the experience of an NFL game.
Mesa Cultural Centers
Mesa Arts Center, Arizona Museum of Natural History and idea Museum recently renewed their designations as Certified Autism Centers. The city is also an Autism Certified City.
