Covid-19 Health and Safety Protocols

Covid-19 Health and Safety Protocols

The Phoenix Symphony is thrilled to be launching our 75th Anniversary season and returning to live performances. While the enjoyment of our patrons and the experience of being in our venues is at the heart of our mission, the health and safety of our patrons, musicians and staff are our top priority. We want to make your return to our concerts as safe and enjoyable as possible.

Therefore, we will be enacting the following health and safety protocols for all Symphony Hall and Orpheum Theatre performances for the start of the 2021-22 season based upon current Covid-19 rates in our community, as well as guidance from the Centers for Disease Control and other experts.

All audience members attending The Phoenix Symphony’s concerts will be required to show either a negative Covid-19 test taken within 72 hours (3 days) of the performance OR proof of vaccination against COVID-19 with a vaccine authorized by the Centers for Disease Control PLUS a valid government issued ID.

In addition, all guests attending Symphony Hall and Orpheum performances must maintain appropriate face coverings in accordance with current CDC guidelines except when eating or drinking.

The final dose of the vaccine must have been administered at least 14 days before entry. Children under 12 years of age will not be required to show proof of negative Covid test or vaccination, but will be required to wear masks while in Symphony Hall. For the safety of all audiences, musicians, and staff, we regret that we are unable to offer any exceptions for those who are not able to show a negative Covid test or are not vaccinated. 

To ensure your experience with The Phoenix Symphony is safe, we continue to monitor federal, state, and city guidelines for health and safety. These include, but are not limited to, enhanced cleaning procedures and providing hand sanitizer throughout Symphony Hall. 

The safety plan and visitor guidelines are subject to change as federal, state, and city recommendations evolve. Despite the implementation of enhanced safety measures, an inherent risk of exposure to infectious disease still exists. By attending a performance of The Phoenix Symphony, you voluntarily assume all risks related to exposure to infectious disease.

If you’re feeling ill, have symptoms related to a cold or infectious disease, or if you are living with someone who is displaying symptoms of Covid-19, or who has the virus, please stay home. If you are unable to attend a performance please email us before the performance at and we will work with you on your options.

Please be aware all Phoenix Symphony venues will operate at 100% capacity and that you will be seated with patrons directly in front of, next to, and behind you.

The protocols above will be in force for Phoenix Symphony performances at Symphony Hall and Orpheum Theatre. Covid-19 protocols at other Phoenix Symphony venues may be found at the following links:

Mesa Arts Center (Handel’s Messiah performance, December 18)

Pinnacle Presbyterian Church (Handel’s Messiah performances, December 16 & 17)

ASU Gammage Auditorium (Steve Hackman’s “Brahms v. Radiohead” performances, March 4 & 5)

Complete list of 2021-22 performances and venues 

Frequently Asked Questions

These FAQs will be updated as new information and policies are available. Check back for the most current information of Phoenix Symphony Health and Safety Protocols.

What forms of proof of negative Covid test will be approved?

  • Physical record of negative Covid test, a photo of the negative test, with an accompanying government issued photo ID.

Where can I get a Covid test?

FEE TESTING is available on-site at Symphony Hall or close by, courtesy of Commerce Medical group. Visit the following page for a list of dates, times, and locations of free testing at or near Symphony Hall


Covid tests are available at other locations across the state. Check the links below for sites near you:

What forms of proof of vaccination will be approved?