FAQ

What to wear to the Symphony? How much are tickets? Not sure when to clap? Sense a sneeze coming on? Check out our FAQ’s!  

What should I wear to a Symphony performance?

Do I have to wear a tuxedo to the Symphony? We get asked this a lot and the answer is NO! This is your experience - dress how you feel comfortable! Typical attire ranges from office casual to evening attire. We also suggest bring a light sweater, coat or wrap as concert venues can be chilly. For fan programs such as Harry Potter, Disney, Star Wars or tribute shows, costumes, cosplay and band shirts are encouraged. 

How much does a Phoenix Symphony ticket cost?

Tickets to The Phoenix Symphony generally start at $25-99 for most performances. Ticket prices will vary depending on the performance, your seating preference and when you buy. Our average ticket price is around $45.

Where does The Phoenix Symphony play?

The Phoenix Symphony primarily performs at Symphony Hall in Phoenix, AZ. Though the Symphony also performs in locations throughout Central Arizona, including the Orpheum Theatre, Mesa Arts Center, Musical Instrument Museum, Prescott and more. Visit our helpful parking page for more by clicking HERE.

Is special access seating available for those patrons requiring wheelchairs or other special needs?

Symphony Hall, Mesa Arts Center and the Scottsdale Center for the Arts have seating available for those patrons requiring wheelchair access or with other special needs. When possible, special access seating should be reserved in advance. Call The Phoenix Symphony Box Office at 602-495-1999 for details and seat availability.

I purchased tickets but can no longer attend the concert. What should I do?

All ticket sales are final, and no refunds will be issued for tickets. However, we gladly offer free ticket exchanges for our Subscribers (subject to conditions and availability). Single ticket buyers may exchange tickets with payment of $8 exchange fee per ticket.

Please note that all ticket exchanges are limited to the current season; tickets for a performance in this year’s season may not be exchanged for tickets to a performance in a future season. Exchanges must be completed at least 1 business day before the scheduled performance.

Exchanges and donations may be made in person at The Phoenix Symphony Box Office or tickets may be cut in half and faxed with payment information to 602-241-5347 or mailed to One North First Street, Suite 200, Phoenix, AZ 85004.

Tickets may be exchanged for higher-priced seating by paying the difference in cost. No refunds are given for the difference when the only available tickets are lower-priced. Tickets must be exchanged only through The Phoenix Symphony Box Office. Unused tickets to past concerts cannot be exchanged, donated or refunded.

I would like to introduce my child to classical music. Which concerts do you recommend for children?

Children 5 years of age and older are welcome at all performances with a purchased ticket, though some children find it difficult to sit still for the length of a full performance. 

When should I clap?

You'll notice in your program book that many musical works have multiple movements or sections. While a short pause often follows each movement, it is customary to refrain from applauding during these pauses. After the final movement of a work, the conductor will turn around, a sure sign that it's time to applaud. If all else fails, you can always wait for the rest of the audience to begin clapping.

What about other noises -- coughing, cell phones, etc?

Please be courteous to patrons and performers by refraining from talking or other audible disturbances while the concert is in progress. Please turn off cell phones, pagers, and watch alarms or set to vibrate upon entering the theatre.

Coughing is an unavoidable problem. There's nothing wrong with getting up and excusing yourself from the theatre if you need to.

All ticket sales are final, and no refunds will be issued for tickets. However, we gladly offer free ticket exchanges for our Subscribers (subject to conditions and availability). Single ticket buyers may exchange tickets with payment of $8 exchange fee per ticket.

Tickets can be exchanged by mail, fax, phone or in person at
The Phoenix Symphony Administration Office. Please note that all ticket exchanges are limited to the current season; tickets for a performance in this year’s season may not be exchanged for tickets to a performance in a future season. Exchanges must be completed at least 1 business day before the scheduled performance.