Subscriber Benefits

Inside your Subscriber Portfolio you will find your Subscriber Benefit Card, granting you access to exclusive subscriber events and discounts at participating Downtown restaurants (see below for list of restaurants).

• Arrive early for easy parking and shorter security lines
  • The Box Office opens two (2) hours prior to performance time
  • Security and the lobby open one (1) hour prior to performance time
  • Seating begins 30 minutes before performance time
• Remember your small or clear bag (see Phoenix Convention Center bag policy)
• Most performances are approximately two (2) hours long, including a 20 minute intermission
• There are restrooms on the main floor on both the east and west side of Symphony Hall as well as upstairs near Portals 9 and 10
• There are restrooms located downstairs in the Orpheum Theatre
• Order your drink prior to the concert to avoid long lines during intermission
• Consider riding the light rail or using a rideshare service to avoid parking hassles
• Can’t make your performance? We will exchange your tickets for you, just give us a call

• Enjoy the same seats for every performance in your Classics and PHOENIX POPS Subscription 
• First chance to renew or upgrade seats 
• Save 20% OFF regular single ticket prices and utilize the 20% OFF all season long 
• Reduced fees for the whole season
• Free exchanges throughout the season 
• Opportunities to meet your Phoenix Symphony Musicians 
• Subscriber Benefit Card giving you discounts to area restaurants 

• Mancuso’s Restaurant – 20% off
• Barrel & Bushel  – 10% off
• Majerle’s Sports Grill – 10% off
• Humble Bistro – 20% off, Sunday-Thursday
• More to come!

Terms may vary by restaurant. Discount is valid for up to two people per member card. Discount can be used for lunch or dinner, excluding holidays. Gratuity should be based on the total bill prior to subscriber discount. Subscriber discount may not be combined with any other offer or other special promotions.

Exchanges? Add-ons? Contact your Patron Services Team

• (602) 495-1999, Monday-Friday 9 AM-5 PM
• [email protected]
• In person at the performance venue two (2) hours prior to performance times

This season you can purchase your parking directly from ACE through their website or phone app for Symphony Hall performances. Pre-pay online to reserve your space. If your schedule changes, your parking pass can change, too.

You can reserve your parking in advance. VISIT: ACE Parking Online Reservations.     

Need help?

• How to Purchase Parking Instructions
• How to Purchase Parking Video Walkthrough
• Contact Patron Services at (602) 495-1999 or [email protected]

Please note the Phoenix Symphony does not own or operate parking structures, which fill up quickly. We recommend arriving early to obtain parking.

Consider taking public transportation to avoid the hassle of parking! Visit valleymetro.org for more information.

When taking the Light Rail to Symphony Hall, the closest stops are:

• 3rd St. & Washington (westbound)
• 3rd St. & Jefferson (eastbound)

There are Park & Ride locations available at:

• 38th St. & Washington (westbound)
• Central Avenue & Camelback Road (eastbound)

Consider using rideshare services such as Uber, Lyft or Waymo as an alternative to driving, giving you a door-to-door experience.

Drop-off and pick-up location right in front of the main entrance to Symphony Hall:

• 75 N 2nd St, Phoenix, AZ 85004