The Phoenix Symphony Box Office is open in our Administrative Offices, Monday through Friday, 9am-5pm. You can reach us by phone at 602-495-1999 during those hours or any time by email at [email protected]. Our offices are located in downtown Phoenix at 1 N 1st St, Ste 200, Phoenix, AZ 85044, which is on the northeast corner of Washington St and 1st St. The lobby doors are located between Cartel Coffee and the Kettle Black and we are on the 2nd floor.
Please note: On performance days the Box Office is open at our performance venue 2 hours prior to performance time. Lobby doors open 1 hour before.
You can purchase tickets through our website, phoenixsymphony.org, over the phone, or in person.
To ensure that our patrons do not experience ticket fraud, The Phoenix Symphony limits ticket delivery options to DIGITAL TICKET, WILL CALL, and MAIL DELIVERY. We do not offer a print-at-home (PDF file) delivery method. In addition, we are ONLY accepting credit cards with a U.S. billing address online. Please call Patron Services if you have a credit card and billing address outside of the U.S. to determine other options.
For Digital Ticket, you need a valid Phoenix Symphony login. Please note that Digital Tickets is not a PDF file. Digital Tickets can be transferred to other individuals with a Phoenix Symphony login, there is a limit of 1 transfer per ticket. If you need additional help, please reach out to our Patron Services Team.
Will Call is available two hours prior to each performance at the venue’s box office. A valid ID must be presented to receive the tickets. Tickets will only be released to the person picking them up with a valid ID that matches the provided Will Call name.
Frist Class Mail is available if tickets are purchased seven or more days prior to the performance.
Call our Patron Services Team with any questions: (602) 495-1999, Mon-Fri 9:00 AM – 5:00 PM.
The Phoenix Symphony is the only authorized seller of Phoenix Symphony tickets. Tickets purchased from an unauthorized seller are often sold at a higher price than their face value and may be invalid, prohibiting entry. Tickets obtained via sources other than phoenixsymphony.org or The Phoenix Symphony Box Office are at the buyer’s own risk.
No problem – just call us at (602)495-1999, email at [email protected], or stop by the customer service window at the performance.
Contact the box office via phone at (602) 495-1999 or email [email protected], to have them reissue your tickets.
We can exchange your tickets for another performance in the same season of similar value. Please call the box office at (602) 495-1999 or email [email protected]. Exchanges must be made prior to the date of the performance. There is an $10 exchange fee per ticket. Exchanges are free for Subscribers. If you are unable to reach the box office via phone, or you are calling outside of our business hours, please send an email, and our team will reach out with help as soon as we are able.
Please note: Exchanges are a ticket for ticket exchange and any difference is not refundable.
Yes! If you are unable to attend a concert or would like to donate your ticket, please call or email the box office. Tickets must be donated prior to the date of the performance. You’ll receive an acknowledgement letter of your donation 5-7 business day after your ticket donation is processed.
You will notice some additional fees on your order as this is a standard practice in the ticketing business. Our convenience fees are among the lowest in the valley and are used to cover administration, ticketing and delivery costs. The facility fee is between $3 and $5 and is charged by the venue in which the performance is held.
Please note: The convenience fee is $7 per ticket online and $10 per ticket in person or over the phone. The only time this fee is waived is 2 hours before the performance at the ticket sale window.
See our Voucher Donation Request page here.
If you attend with 10 or more people, you’re a group!
If you know which concert you wish to attend, we can take your request now! Advance ordering is the key to good seats.
A 10% non-refundable deposit is required to hold your seats. Your deposit will be credited towards your final balance. Should your group have to cancel, this deposit can be applied to another concert held during the same season.
Final payment is typically due 4 weeks prior to the performance date.
Yes! Group sales orders can be adjusted up to the time of final payment.
We make every effort to seat all members of your group together. If this is not possible, your group may be split into smaller groups. Please note that the further in advance you place your order, the greater chance your seating requests will be accommodated.
There is a $10 handling fee per order for group tickets. There are also facilities fees ranging from $1 per ticket to $4 per ticket depending on the venue.
After final payment is received, your tickets will be mailed to you. If you prefer, you may request to pick up your tickets at the Will Call window, or from our Box Office located at One North First Street, Suite 200. For more information and to order Group Tickets call the Box Office at (602)495-1999 or e-mail [email protected].
Seniors
With our Sunday matinee performances, and our regular evening concerts, we can fit your schedule! We also offer easy access and wheelchair seating.
Churches
Bring your church members closer together with an enjoyable outing to the Symphony. With a terrific season of great music, we will find the right concert for you!
Friends & Family
Whether you are celebrating a special occasion or simply looking for a fun outing together, The Phoenix Symphony provides entertainment you can trust. Our Group Sales Office is here to help you arrange all the details.
Clubs & Organizations
We will make this your best activity ever! We are here to assist you with all your club’s needs – from choosing the most suitable concerts to providing flyers to help you promote the event.
Travel & Tours
A Phoenix Symphony performance is a must for your trip itinerary to the Valley of the Sun. Take advantage of our affordable group rates to experience the cultural highlight of your tour.
Students
Enjoy an unforgettable educational experience with our special student rates. Student groups receive even greater discounts for some concerts. Some restrictions apply. To learn more about Student Tickets, click here.
Corporations
Sharing the joy of live symphonic music is the perfect way to reward valued associates and clients. Enjoy world-class entertainment at generous group discounts. Remember, if you attend with 10 or more people, you’re a group! We welcome Conventions, Scout Troops, Social and Professional Organizations, Synagogues, Youth Groups, and more!
Alumni Associations
Come mingle with fellow alum at a pre or post concert reception followed by a memorable Phoenix Symphony concert.
This season you can purchase your parking directly from ACE through their website or phone app for Symphony Hall performances. Visit our Parking page to learn more.
Please call the ACE Offices directly for information on High Profile Vehicles: M-F 8a-4p at (602) 256-9760.
CYBER MONDAY SALE! 30% OFF FOR 30 HOURS! PROMO CODE: CYBERMONDAY26. Discount is applied to selected performances. Some restrictions apply.
BLACK FRIDAY SALE! 30% OFF FOR 30 HOURS! PROMO CODE: BLACKFRIDAY26. Discount is applied to selected performances. Some restrictions apply.
As the year comes to a close, your charitable gift can make a meaningful difference and provide valuable tax benefits.
Your support of The Phoenix Symphony helps ensure music continues to inspire our community — from unforgettable performances and music education programs to compassionate hospice bedside visits that bring comfort when words fall short.
Make your year-end gift today and help us reach our $250,000 goal before midnight on December 31. Your contribution is be tax-deductible and can have an immediate impact on the music and programs you care about most.
Give before December 31 to make your impact count.
Our ticketing system will be down from 5/1/25 at 9:00 PM through 5/2/2025 at 6:00 AM.
We apologize for any inconvenience and appreciate your patience.
Your gift to the Phoenix Symphony keeps music alive — from powerful performances and education programs to hospice bedside visits that bring comfort and connection when words fail. Give today and help us reach our $250,000 year-end goal before midnight, December 31.